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RW Property Group Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: For the primary purpose for which it was obtained For a secondary purpose that is directly related to the primary purpose With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following: Third parties where you consent to the use or disclosure; and Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. [Placeholder] will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
RW Property Group Pty Ltd

Terms and Conditions

The following terms and conditions apply to your use of the RW Property Group Pty Ltd Website. By using this Site and the On-Line Catalogue you agree to adhere to and be bound by all of these terms and conditions.


Your use of this Site constitutes an Agreement between you and RW Property Group Pty Ltd. This Agreement, which consists of the terms and conditions set forth herein, shall be construed in accordance with the laws of Australia, without regard to any conflict of law provisions.

RW Property Group Pty Ltd reserves its right to modify the terms and conditions that apply to your use of this Site. By using this Site following any such change you agree to adhere to and be bound by the terms as modified.

This Agreement is effective unless and until terminated by either you or RW Property Group Pty Ltd. You may terminate this Agreement at any time by notifying RW Property Group Pty Ltd by e-mail or mail. RW Property Group Pty Ltd also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site if, in RW Property Group Pty Ltd’s sole discretion, you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or RW Property Group Pty Ltd, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

Use of Site

RW Property Group Pty Ltd’s Site and all of their contents, are provided solely for personal, non-commercial use by the users of our Site. No right, title or interest in any materials or software is transferred to you as a result of your use of the Site.

Internet Privacy Policy

RW Property Group Pty Ltd collects customer information on-line for marketing and promotional purposes as a way of enhancing your user experience. This data includes customer information gathered through processing transactions and in response to customer surveys. RW Property Group Pty Ltd respects your privacy and has instituted policies intended to ensure that your personal information is handled in a safe and responsible manner.
RW Property Group Pty Ltd does not sell or give out e-mail addresses to anyone. All information we receive via e-mail or obtained in connection with your use of this Site shall be RW Property Group Pty Ltd’s property. Submission of this information shall constitute an assignment to RW Property Group Pty Ltd of all worldwide rights, in all copyrights and other intellectual properties associated with the information. RW Property Group Pty Ltd will not be limited in any way in its use, commercial or otherwise, of any such information submitted and will be under no obligation (1) to maintain the information in confidence; (2) to pay to user any compensation for any information; or (3) to respond to any user. You agree that information you submit to the Site will not contain any libellous or otherwise unlawful, abusive or obscene material. Please remember that you are solely responsible for the content of any information you provide to RW Property Group Pty Ltd.
You also agree that RW Property Group Pty Ltd may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in any sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that RW Property Group Pty Ltd may use information about you for marketing and promotional purposes.


By using the RW Property Group Pty Ltd Web Site you agree to defend, indemnify and hold RW Property Group Pty Ltd harmless from any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

Reproduction of images

Every effort has been made to portray the colours of our products that appear on the Site as accurately as possible. However, because the actual colours you see depend on the monitor you are using, RW Property Group Pty Ltd cannot guarantee that your monitor’s display of any colour will be completely accurate.

General Disclaimer

RW Property Group Pty Ltd reserves the right, in its sole discretion and without any obligation, to modify or correct any error or omissions in any portion of this web site.

This site and all of the materials on or referenced by the site are provided on an “as is” basis, without warranties of any type and RW Property Group Pty Ltd expressly disclaims any and all warranties, express or implied, including without limitation warranties of merchantability and fitness for a particular purpose, with respect to any materials and products. In no event shall RW Property Group Pty Ltd be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the use of this site or products purchased through the on-line catalogue. By your use of this site, you agree that you are using this site solely at your own risk.

Contacting RW Property Group Pty Ltd by Email

We welcome your communications to us by e-mail. We read every message that comes to us. We also try to respond to all messages we receive. We will save certain messages and only keep e-mail addresses on file for promotional and marketing purposes.

Corporate Information

The Web Site is operated by RW Property Group Pty Ltd.